Actionable Returns Policy
We appreciate the feedback from our audience and set up a system for collecting and reply to comments and complaints. Transparency and communication with our audience are top priorities. Feedback can be sent via the following means, and we aim to respond within one day:
- E-mail: You can contact us directly at contact@alucare.fr.
- Contact form: Use our contact form to send us your comments or questions.
- Discord: Join our Discord community and share your thoughts.
- Private Message to Alucare on discord: The site's creator, known by the pseudonym Alucare, always replies to his readers in private messages.
We have also solicited the opinion of our readers interested in RSL by creating a feedback form. Thanks to this form, we were able to identify the needs and preferences of our audience. The average score given by players in France was 9.7 out of 10reflecting the high quality of the content we offer.
We consider your feedback as a valuable opportunity to improve our content and our service. Please let us know your thoughts and suggestions, because we value your voice.
Editorial content diversity policy
We are committed to reflect the diversity of our community in our editorial content. This includes the representation of different genres, ethnic groups, sexual orientations, and outlook. We believe in inclusion and fairness, and we strive to present a variety of viewpoints that reflect the richness and complexity of our audience.
That's why we've translate our site into over 15 languages!
We understand that diversity goes beyond visible characteristics and extends to experiences, ideas and values. That's why we we are looking to collaborate with editors and contributors from a variety of backgrounds and haspportent unique voices to our content.
As publishers, we are also committed to regularly review our content to ensure that it respects these principles of diversity and inclusion. We welcome comments our audience and are open to constructive discussions to continually improve our work.
Diversity recruitment report
Our recruitment policy is designed to promoting equality and diversity within our workforce. We are committed to following fair practices and inclusive in recruitment and employment. Regardless of the person's country of origin, background or skills, we recruit based on the quality of the work. We even have a team in Madagascar. At no point during the recruitment process do we ask about a person's sexual orientation or ethnicity, as this in no way affects the quality of the content. Gender is not explicitly requested, but even if we know this from CVs or interviews, it doesn't change our final hiring decision.
If you're interested in working for Alucare Industry LLP on alucare.fr or other projects, here's how to join us:
- E-mail: Send your CV and a covering letter explaining what you would like to work on and why we should choose you to contact@alucare.fr.
- Contact form: You can also use our contact form to send us your information.
- Discord: Join our Discord community and share your thoughts.
- Private Message to Alucare on Discord: The site's creator, known by the pseudonym Alucare, always replies to his readers in private messages.
Our commitment to equality and the diversity is reflected not only in our content but also in our our corporate culture. We believe in creating an environment where every individual is valued and respected.
