You may be facing a bug on your Instagram account. An error message like: "Error, Sorry, there was a problem with your request" is displayed. This error message is displayed when you want to deactivate your account, but have changed your mind in the end. We would like to point out that this kind of error happens to almost everyone who wants to recover their account. Let’s find out a little more details on this subject in this article.
This explanatory video shows you a little more about the error messages that appear when you try to reactivate your account after deactivating it:
A bug by Instagram
As a reminder, this bug is almost everywhere. We can see dozens of complaints on other networks about this bug, we can see it in the picture below:
This bug is on Instagram's side and not yours. You have to wait until it is solved by the social platform. To solve this problem, try logging in from time to time to find out if the bug has been fixed or not. It may take days, we cannot define with certainty the duration of the resolution of these problems.
Contact Instagram
In the meantime, you can notify Instagram that your account has been deactivated. For that :
- Go to the Instagram help center;
- Enter your email ;
- Your Instagram username;
- And fill in the last box.
as shown in the photo above:
You have to wait until Instagram contacts you so we can see what's really going on.
