CustomGPT.ai: Information, pricing, and alternatives

CustomGPT.ai is a platform SaaS that lets you create custom chatbots, drawn from your own data, thanks to the model GPT-4 ofOpenAI. Prices start at 99 $/month for the map Standard.

Here are its features, pricing, and best alternatives to help you decide.

What is CustomGPT.ai?

CustomGPT.ai is a no-code SaaS platform which lets you create and manage your own custom chatbots. The principle is simple: train an assistant on your own data so that he responds only from your knowledge base.

You choose the sources to provide to the chatbot. You can import documents (PDF, Word), a website integer, a stream of blog or content from Youtube.

The platform uses an approach RAG (augmented generation through retrieval) to extract information from your documentation before providing an answer, which significantly reduces errors. Each answer is accompanied by quotes linking to the exact source.

Generic Chatbot vs. Custom Chatbot: The Difference

A generic chatbot deals with text on broad topics, without knowing your business or your products. In contrast, a chatbot CustomGPT becomes a real specialist in your field: healthcare, marketing, customer support, or any other specific service.

He responds with the precision and your brand's tone.

What is its practical purpose?

The most common use cases are as follows:

• Customer support : a cat available 24h/24 that provides answers based on your knowledge base.
• Internal Search : Help your teams find information buried in hundreds of documents.
• Content Creation : Provide reliable, well-sourced answers that are consistent with your brand.

That is exactly what it aims to do CustomGPT.ai : Centralize your data in a reliable and traceable chatbot, accessible via a widget or a API. Want to take your writing to the next level?

Check out the best AI writing tool in another guide on the site.

What are the features of CustomGPT.ai?

CustomGPT.ai works like ChatGPT, but is based on your own data to answer each question naturally and accurately. You can create your chatbots in several ways:

• A simple drag and drop of your documents, without writing a single line of code.
• The integration of the’API to your existing systems.
• Regarding the customization options progress on the user interface and branding.
• Regarding the analyzes detailed information about your interactions with your customers.

One of its major strengths lies in the variety of accepted formats : PDFs, videos, podcasts, web pages, and many more. The platform is equally well-suited for customer support teams ...only for businesses that handle a large volume of internal data.

How to Create Your Own Chatbot in Just a Few Minutes

The process remains quick and easy. You import one or more files from your computer or website to build your knowledge base.

Once the files have been uploaded, the AI indexes them in a few minutes. In the meantime, you can already set the configuration about your bot: avatar, chat language, and language model used.

Your chatbot is now ready to be tested. The answers are based solely on the information you provided, in completely natural language.

Once the result has been validated, you deploy your assistant everywhere: in widget on your website or via the’API to integrate it into your business tools.

What subscriptions does CustomGPT.ai offer?

CustomGPT.ai is a paid platform. It offers three shots distinct, designed for different needs and volumes.

1. The Standard Plan

The plan Standard suitable for small enterprises and for startups just getting started with AI. It provides access to the basic features you need to create your chatbots, with reasonable limits:

• 10 projects chatbot creation.
• 5,000 items via chatbot.
• 60 million words storage.

That's already enough to automate several customer service functions. The Standard is equivalent to 99 $/month as a monthly payment, with a discount for annual billing.

You also get 7-day free trial to try out the interface before you commit.

2. The Premium Plan

The plan Premium is designed for larger companies. It includes all the features of the Standard version, but allows for a significantly higher volume :

• 100 chatbots customized.
• 20,000 items via chatbot.
• 300 million words storage.

It also adds the ability to Remove the mark CustomGPT To customize your chatbot to reflect your company's brand, remove personal information, and access the’API OpenAI.

the Premium is equivalent to $499 per month as a monthly payment, with a discount for annual billing.

3. The Enterprise Plan

The plan Enterprise is aimed at the large structures who need custom storage capacity and features. In addition to everything included in the Premium plan, it adds:

• A enhanced safety to protect the sensitive data of your company.
• Access to the’API Microsoft Azure OpenAI.
• A single sign-on (SSO) customizable.
• A Custom Integration and one Priority Technical Support.

The Pricing depends on your needs : You'll need to contact the platform directly to negotiate the price. Do you also want to boost your business's visibility?

Check out our article on how to create ads with AI.

What are the potential advantages and limitations of CustomGPT.ai?

CustomGPT It checks many boxes at the enterprise level, but there is room for improvement in a few areas. The table below details the platform’s strengths and limitations.

In practice, CustomGPT is clearly aimed at companies that want a reliable chatbot integrated with their own knowledge base. For a simple personal test or a small blog, a lighter solution will suffice.

What are the alternatives to CustomGPT.ai?

CustomGPT.ai is not the only option on the market. There are several alternatives, many of which are more affordable or better suited to a specific channel. Here are three solutions to compare:

• Chatfuel : the best option if you use WhatsApp, Messenger, or Instagram for your business.
• YourGPT Chatbot : a no-code platform similar to CustomGPT, designed for multichannel customer support.
• Build Chatbot : Easy to get started with—import your documents and launch a bot quickly.

Keep this criterion in mind when making your decision: CustomGPT excels at ingesting various sources (PDF, sitemap, videos) and the accuracy of the answers, including citations of sources. The alternatives listed below are particularly interesting for their admission fee or their native integrations with messaging apps.

1. Chatfuel

Chatfuel is an AI-powered platform designed for sales and marketing via messaging apps. Its main strength is the’Native integration with WhatsApp Business, Facebook Messenger, and Instagram via Meta's official API. It also delivers the famous verified green badge that puts your customers at ease.

As for pricing, plans start at around 15 $/month For the Pro plan, which is much more affordable than CustomGPT. On the other hand, Chatfuel is less effective at ingesting complex documents (Long-form PDFs, podcasts, videos) and build a solid knowledge base.

For whom? A company whose support and sales are primarily focused on WhatsApp and social media.

2. YourGPT Chatbot

YourGPT Chatbot is also based on the model GPT to build a personalized assistant. It's an all-in-one platform designed for automating Customer Support, sales, and internal operations. It stands out for:

• A chatbot generator no-code, without writing a single line of code.
• A customer engagement Effective at generating leads.
• Coverage for multilingual.
• Native integrations on WhatsApp, Messenger, and Line.

The key difference with CustomGPT : YourGPT refers to the’multichannel AI agent, when CustomGPT stays stronger on the documentary accuracy and citations from sources.

For whom? A team that wants to automate its customer service on multiple channels without a large budget.

3. Build Chatbot

Build Chatbot focuses on simplicity. Setup is quick, and integration into your website is done via a widget, and you can tailor your bot to almost any field. Its main advantages:

• Caring for a wide range of formats (PDF, text, website URL, audio and video content).
• The visual customization (logo, background, brand identity).
• A user-friendly interface and ergonomic.

It's a good place to start if you want a chatbot up and running in a few minutes, but the tool is still lighter than CustomGPT on the large data volumes and advanced integrations.

For whom? A freelancer or small business that wants to quickly launch a chatbot on its website.

CustomGPT or an alternative: How to choose?

It all depends on how you plan to use it. Choose CustomGPT.ai If you have a lot of documents to process, and you want specific, well-sourced answers.

You should check out Chatfuel for a bot connected to messaging apps at a low price, and YourGPT Where Build Chatbot for a more cost-effective no-code solution.

The easiest thing to do is to try it out for yourself: take advantage of the 7-day free trial of CustomGPT so you can form your own opinion.

Have a question? Ask it in the comments!