Brand24 review: The best social listening tool?

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In brief

4.5/5

  Positives

  • Intuitive interface
  • Precise, detailed reporting
  • Reliable data
  • Quality customer support

  Negative points

  • Fairly high prices
  • Best suited to large structures

In the age of social networking, Brand24 has become an essential tool for boosting and refining your marketing strategy. Read our full review!

But first, it is important to know what Brand24 is

Try Brand24 free ☑️

What is Brand24?

Brand24 is an online social listening software. Designed specifically for companiesbrands, marketing agencies and even influencers, it allows them to monitor their performance on social networks.

La page d’accueil de l’outil Brand24. ©️Dramsey pour Alucare

After collecting data on your online platformsBrand24 will carry out a complete analysis of these to generate a comprehensive report on your organization's public perception, reputation, level of customer engagement...

In this way, you will be guided to the right marketing strategy to adopt pour faire grandir votre business et avoir un contrôle total sur l’image de votre entreprise.

What are Brand24's features?

Let's get to the heart of the matter: the Brand24 features. They are numerous and represent real added value for a marketing team:

  • Real-time monitoring of your social networks and websites.
  • Complete monitoring of your marketing campaigns.
  • Detailed reports with automated e-mail alerts.
  • A user-friendly interface and data sorting facilitated by filters.
  • Possibility ofexport your data in PDF or Excel.
  • Possibility ofintegrate Brand24 with other software like Slack.

How do I use Brand24?

Using Brand24 is relatively straightforward. We explain steps to follow :

  • First, create an account. You will then be able to benefit from 14-day trial to get an idea of the software.

    Create a Brand24 account
    Create a Brand24 account ©️Dramsey for Alucare
  • Once the trial has been activated, go to the software and type in your keywords to monitor (a product, a competitor, a brand...).
  • View the various data supplied by Brand24 from the dashboard.
  • Finally, generate a comprehensive, customized report, qui vous aidera à définir une stratégie marketing sur mesure vous permettant d’améliorer vos performance and reputation.

Try Brand24 free ☑️

What are the advantages and disadvantages of Brand24?

Comme n’importe quel outil, Brand24 possède aussi bien son lot d’avantages que son lot d’inconvénients. Commençons par advantages, to know :

  • A highly intuitive interface for headache-free operation.
  • Regarding the detailed reports for advanced management.
  • Regarding the reliable data and supplied in real time.
  • Solid support to guide you in your marketing strategy.

In terms of disadvantagesHere are the ones we've identified:

  • Regarding the fairly high prices for small businesses.
  • This software is best suited to larger structures.

What are Brand24's prices?

Here is a table summarizing the different formulas forBrand24 subscriptionswith all the features that go with it:

Criteria Individual Crew Pro Companies Company (customized)
Monthly price $199 $299 $399 $599 On request
Key words 3 7 12 25 Unlimited
Mentions/month 2 000 10 000 40 000 100 000 Unlimited
Users 1 Unlimited Unlimited Unlimited Unlimited
Updates Every 12 hours Every hour Real time Real time Real time
Support Standard Priority Priority Priority Priority +
Main IA functions AI sentiment analysis. AI sentiment analysis. Analyse de sentiment IA, Détection d’événements IA, Assistant de marque IA, Insights IA (2 projets), Sujets IA (2 projets). Analyse de sentiment IA, Détection d’événements IA, Assistant de marque IA, Insights IA (5 projets), Sujets IA illimités, Analyse des émotions IA, Suivi client, Rapports avancés. Unlimited AI functionality, dedicated consulting.

What are the Brand24 reviews?

Les retours d’expérience sur Brand24 sont extrêmement positifs, en témoigne son score de 4.7 stars out of 5 on the Capterra platform, dedicated to professional software used by French companies.

The Capterra platform gives Brand24 a rating of 4.7 / 5
The Capterra platform gives Brand24 ©️Dramsey a rating of 4.7 / 5 for Alucare

The various feedbacks paint a picture of a software package "very easy to use, who "offers comprehensive functionality and one "impeccable customer service. In short, a tool that greatly facilitates marketing management.

For our part, we can only confirm these positive reviews. Brand24 may be an expensive investment, but it's worth it because it's so useful for keeping track of brand identity from A to Z.

What are the alternatives to Brand24?

Of course, Brand24 is not the only software on the marketing market. Companies can choose from several alternatives. Here are a few examples:

  • Mention
La page d’accueil de l’outil Mention. ©️Dramsey pour Alucare
  • Awario
La page d’accueil de l’outil Awario. ©️Dramsey pour Alucare
  • Talkwalker 
La page d’accueil de l’outil Talkwalker. ©️Dramsey pour Alucare
  • Snoopreport
La page d’accueil de l’outil Snoopreport. ©️Dramsey pour Alucare

Vous pouvez d’ailleurs consulter notre opinion about Snoopreport if you're interested!

In conclusion, if a company is to survive the long term, it must have good marketing strategy. Brand24 puts you in the driver's seat, making your job easier with its many features.

Try Brand24 free ☑️

Don't hesitate to give the software a try by taking advantage of its 14-day free trial by clicking on the link above: it costs nothing and could give your projects a whole new look!

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