How do I recover my Monopoly GO account?

Table of Contents :

I will explain how to recover your Monopoly GO account if you have lost it.

You may lose your Monopoly account, whether you are logged in with Facebook or, especially, as a guest. That's why it's important to know how to recover it if this happens to you. In this article, I will explain how to easily recover a lost Monopoly GO account, but don't forget that Alucare.fr shares a wealth of information with you, such as boosts. Lucky Chance Monopoly GO or information about theevent partners Monopoly GO.

Explanatory video in French by Alucare, ideal complement to the page. View video (you can use youtube's automatic translation)

How do I get my Monopoly GO account back?

You can recover an account that was connected with Facebookbut best of all... you can get your Monopoly GO account back without Facebook (recover a guest account Monopoly GO), which is very useful!

To recover your Monopoly GO account if you have lost it, you will need to contact customer service directly on the game. To do this, you need to create a temporary account to contact them. I'll explain all the steps you need to take to recover your lost account.

First, you need to contact customer service Monopoly GO :

Step 1: Click on the three dashes in the top right-hand corner:

Step 2: Click on "Settings" at the bottom:

Step 3: Click on the "Customer Service" category:

Step 4: Click on "I lost my progress in the game":

Step 5: Scroll down to the bottom of the page until you find "Chat with us":

Here you are in a discussion with Monopoly GO:

You can write your first message to say that you have lost your progress in the game by indicating your name at stake and your Monopoly GO login. You can find your ID in two different places:

Of course, you must give thelost Monopoly GO account login That's why it's very important to save it right from the start of your game! If you don't have this ID, try requesting an account recovery anyway, but there's no guarantee that you'll get your account back.

Your message should therefore look like this:

Hello. I am contacting you because I have lost my progress in the game and would like to recover it. My account name is XXXX and my username is XXXXThank you in advance for your help. You must replace XXXX with your information!

Following this, Monopoly GO should respond fairly quickly and will ask you for specific information that you will need to provide. Here is the information they will ask you for:

Your name in play ;
Your identifier ;
L'device used to play Monopoly GO (iPhone 14, for example) ;
A mail address ;
Date of last connection to your Monopoly GO account (the last time you played on your lost account) ;

After you have filled in this information, Monopoly will also ask you to how many dice you have and/or your moneyThe more specific you are, the better your chances of getting your account back! That's why I recommend taking a screenshot every time you exit the game. If you have any other evidence, feel free to send it as well. For example, if you purchased dice or a pack, include a screenshot of the purchase with the order number.

Once you've provided all this information, Monopoly GO will analyze your data and proceed to recover your account. You should then receive the following message:

You'll need to follow the steps provided by Monopoly GO to recover your lost account ! Here are the steps explained in my own way:

You must click on the link provided by Monopoly GO.
Monopoly GO opens, click on "Play as a guest" (if you are already logged into an account, that's fine. But of course, you will lose the account you used to make your request. But that's okay since you haven't played on that account).
Click on the three dashes in the top right-hand corner, then click again on the link Monopoly GO gave you.
You should see the message "Recover your account, confirm that you want to recover your account and restore your progress." Click "Yes."
You will land on the Monopoly GO home screen. You can log in via a Facebook account or continue as a guest. I strongly advise you to link your Monopoly account to a Facebook account, as this limits the risk of losing your game.

There you go, now you can play without worrying, and you haven't lost anything! 🙂

It may happen that customer service does not respond to you. In this case, do not hesitate to resend a message to relaunch your request.

It may also happen that customer service closes your request without giving you an answer. If this is the case, open a new request.

Feel free to join our Discord server, where we hold lots of card contests and share lots of tips about Monopoly GO:

☑️Rejoins our server discord☑️

How to avoid losing progress on Monopoly GO?

You've just seen how to recover your Monopoly GO account, but well... it would be a shame if it happened again. So I'm going to give you a few tips on how to avoid losing your progress. I'll also give you some advice on what to do if you lose your Monopoly GO account.

Log in with Facebook! A Monopoly GO guest account can easily be lost because it is not linked to anything. So if you uninstall the game or change phones, you won't be able to find your guest account directly and your progress will be lost (you'll have to contact customer service, which is inconvenient). In linking your Monopoly account to Facebookyou'll be able to reconnect more easily.
Save your Monopoly GO id carefully ! You'll have a much better chance of success if you have your Monopoly login.
Take some screenshots regularly from your game. As you have seen, Monopoly requires your dice roll and/or money, so taking screenshots will make it easier to recover your account.

Now you know how to recover your Monopoly GO account and how to avoid losing your account. If you encounter any problems, feel free to ask for help in the comments section, and I will be there to answer your questions.