Whether for small and medium-sized enterprises or for the start-ups, customer relationship management is important. This is why Capsule was created. This last one is a tool for promoting customer relationship management (also called CRM). It is one of the best apps customer relationship management in the market. Let's explore together in this article, Capsule, the CRM tool for customer relationship management.
Discover Capsule by trying its free version:
⏭️Try Capsule CRM for free⏮️
Introducing Capsule CRM
capsule is a SaaS web application and mobile management. He makes it possible to effectively manage the customer relationship Where Customer Relationship Management. This CRM was established in 2009 by the private company Zestia in Manchester. She is currently UK based. The software was designed to gather all customer information as well as the overview of the sales pipeline and collaborators.
The software is suitable for start-ups, to small and medium enterprises and to large companies. He can too be used in the context of commercial management and of sale. If you want to set up a good effective digital communication strategy, you have to opt for this software dedicated to customer relationship management. Besides, it has become popular with users in recent years because of its ease of use.
Software features
First of all, Capsule CRM is an online solution. He requires no maintenance cost servers. Then, the update is done automatically. To have the CRM software, you must choose a subscription plan. But the software also offers a free version, who is limited in time and functionality. The app interface is divided into 5 groups, notably :
- the dashboard ;
- The persons or cases;
How about exploring more features of Capsule?
🚀Opt for Capsule CRM in my customer relationship management🚀
- The organization box;
- the sales funnel;
- As well as the calendar and tasks.
The advantage of Capsule CRM is thatonce free mode has passed, once the test is over, he can stay on free plan or switch to paid mode to have more features.
Capsule CRM pricing
Capsule CRM is considered to be a very powerful tool, it is today very popular with medium-sized companies. This software allows you to control new customers, of manage customer relationship and of retain them afterwards. Since the software is paid, it offers formulas to choose from, of which :
The free plan
The software offers a trial version for free. You can choose it as a trial. By the way, as long as the number of users is two, you can still opt for the free version. However, this formula is limited in functionality:
- Only 250 contacts at most;
- the maximum storage is 10MB.
Get familiar with the tool with a free trial:
⏭️Better manage the customer relationship with Capsule for free⏮️
The paid plan
If you want have more features, choose the paid subscription of €10 per month per user. This formula gives you access to more features and 2 GB of storage as well as 50,000 contacts. For your information, the paid formulas of Capsule CRM are from 10.7 to 28 € per month. More you choose the most expensive formula, more YOU benefit from features. Among the best features, you gain: 33 software, notably : Google Calendar and Google Drive.
Our software reviews
He is not always easy to choose a tool to manage the customer relationship, basically if it is important software such as Capsule CRM. He will guarantee the success of your business. Before choosing the paid plan, discover the strengths and weaknesses of Capsule CRM:
The strong points
Here are the advantages of Capsule CRM:
- He improves the relationship with customers helping you get to know your customers better. That is possible thanks to the information flows received on each of them. The goal is to generate a solid and deep relationship;
- He you allows you to explore new opportunities. Capsule CRM is also a sales software, so it can make you generate maximum profit;
To take advantage of this tool in the management of your customer relationship:
🤝Use the best customer relationship tool Capsule CRM🤝
- The possibility to increase the number of customers : that facilitates customer loyalty and increase the number of your customers;
- the automation process : the tool has Sales Forces Automation tools to automate customer management;
- Improved business performance;
- Report and effective analysis.
Using effective customer relationship management software has several benefits. Moreover, 74% of CRM users have better access to customer data. The CRM module complements other tools such as Self Care for example. That facilitates access to information on customer needs and of centralize databases customers afterwards.
The weak spots
However, we cannot sing the praises of this software. However, it does have its weak points:
The first disadvantage of this software is that it does not provide customer support nor direct telephone service support. However, he has an FAQ section so that users can ask the questions necessary to better use the software. The good news is that the software is being improved, notably the establishment of a form for complaints in the event of malfunctions.
Do not hesitate to choose the Capsule formula that suits you:
