Online sales are enjoying enormous success, and almost all sellers are moving in this direction. In the first instance, the service is highly beneficial, as sellers don't have to rent expensive commercial premises to promote their products. All they need is a good Internet connection and the right platform to launch sales. Of course, if you've put something online that you don't want to sell for one reason or another, this article on How do I cancel a sale on Vinted?
On the buyers' side, online sales save them time, as they have access to each other's various interesting items. Vinted is one of the most popular platforms for buying second-hand clothing and fashion accessories. The platform is secure for all transactions, especially online credit card payments.
Do you want to cancel a purchase that has been validated on Vinted for such and such a reason? Is this cancellation possible, and does the buyer have the power to carry out the action on his or her own? Find the answers to all these questions in this article.
How do I cancel an order on Vinted?
Before getting to the heart of the matter, it's important to know that Vinted is a private platform which enables sellers to offer their products, and buyers to purchase the items on sale online, it also opts for a service that is none other than exchanges. The company was founded in 2008 by Milda Mitkute and Justas Janauskas.
Vinted has become one of the world's leading online the most coveted and usedVinted is a leading supplier of quality products, both on the supply and demand side. You've visited the Vinted platform and spotted an item that appeals to you. Without hesitation, you decide to buy it. After careful consideration, you want to withdraw from the purchase, but you don't know what to do or how.
Don't panic, there's a solution to everything, just remember that cancellation is possible if the product has not yet been shipped to you. How do I cancel?
- First, open the conversation with the salesperson in question. In the upper right-hand corner is the vowel "i" that you press, it will give you access to the "cancel transaction Where "cancel order";
- All you have to do is select the different reasons for cancellation in the proposed list, if your reason is not there, then you can write the reason for cancellation by clicking on the "other".
- You must maintain a compromise with the seller to prevent a negative publication from being triggered without your knowledge.
- Once the action has been taken into account, the seller can resell the item concerned just by clicking on the "republish" button.
If you are a seller wishing to cancel a purchase, the steps to follow are different.
Will my order be cancelled immediately after I've taken these steps?
In most cases, once you've completed all the necessary steps to cancel a purchase, the action will be taken immediately. Nevertheless once the cancellation is not directly recorded, It often takes a few days, or even a whole week, before the cancellation is effective for various reasons.
If the transaction has already been taken into account, the buyer will receive the full amount withdrawn in the form of a refund according to the payment method chosen. It should be noted that payment via Paypal is no longer supported on the platform. So rest assured, as long as your seller has not yet dispatched the order, cancellation is still possible.
Note: If the seller has already shipped your package, there is no way to cancel your purchase on Vinted. However, in the following cases, cancellation is more or less possible even if the item has already been shipped (and provided the seller is a professional):
- The item you received is not as described;
- The item is damaged.
What should I do if I still haven't received my parcel even though I haven't requested a cancellation?
If the buyer receives an order confirmation e-mail or SMS informing him that his parcel is about to be delivered and that after a few days the parcel has still not arrived at its destination, it is possible that the buyer will not receive it. has been lost along the way.
The buyer may make a claim to request a refund. The main thing to remember is that any cancellation request can be considered if no shipment has yet been made. carry out the manipulations step by step to make sure your request has been accepted.
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